Three County CoC HMIS

Community Action Pioneer Valley (CAPV), in addition to acting as the CoC Lead, is the Homeless Management Information System (HMIS) Lead for the Three County Continuum of Care. As the HMIS Lead, CAPV applies for funds from HUD to support the reporting requirements of the CoC and data collection system used by projects within the Continuum of Care. All Continuum of Care funded projects, except dedicated victim service providers, are required to enter data into the HMIS. However, the HMIS is also used for non CoC-funded housing projects such as local shelter providers.

Currently, the Three County CoC utilizes the HMIS provided by the Massachusetts Department of Housing and Community Development (DHCD) at no cost. This system is called Efforts to Outcomes ASIST and was developed by Social Solutions, Inc. It is usually referred to as ETO, ETO ASIST, or simply, the HMIS. You can find resources on the HMIS on this page and can email Michele LaFleur, the Data & Evaluation Manager, with any questions you have on the HMIS.



These should be submitted directly to DHCD- please contact us if you are unsure where to send them.

ETO ASIST Participation Agreement—Required by DHCD for each organization which utilizes the HMIS.

Designation of Authorized Signatory—Each organization must also designate an individual as the Site Administrator with this form.

User Request Form—a copy of this form must be submitted for each staff member who needs access to the HMIS and which projects they need. Please reach out if you are unsure which user level to request.


Three County CoC Data Systems

Massachusetts DHCD ETO ASIST

Three County CoC Green River Data Warehouse

In addition to ETO, the Site Administrator for each project should have access to the data warehouse for a number of operational and data quality reports. If you need access, please email Michele LaFleur.


HMIS Privacy & Security Resources

Three County CoC Release of Information - Every participant in the Three County CoC must sign the release of information before their personally identifiable information can be entered in the HMIS.

HMIS Data Collection Notice - Each organization which enters data into the HMIS is required to have an HMIS Data Collection Notice posted on its website and made visible at intake points. Here you may find a document intended to help organizations create their notice.

HMIS Privacy Notice Development Template - Each organization which uses the HMIS must also have its own Privacy Notice made available on the organization's website. HUD has made a template which you can download here to help create your organization's own Privacy Notice if one does not exist already.

Subrecipient Annual Performance Reports (APR)

Three County CoC Subrecipient APR Guide - A guide for subrecipients of Three County CoC funding which explains the new APR submission process.